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Public Opinion | The 2024 AI Index Report | Stanford HAI

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09

Public Opinion

Sciences (Social, Health, Biological, Physical)

This chapter examines public opinion on AI through global, national, demographic, and ethnic perspectives. It draws upon several data sources: longitudinal survey data from Ipsos profiling global AI attitudes over time, survey data from the University of Toronto exploring public perception of ChatGPT, and data from Pew examining American attitudes regarding AI. The chapter concludes by analyzing mentions of significant AI models on Twitter, using data from Quid.

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All Chapters

  • Back to Overview
  • 01Research and Development
  • 02Technical Performance
  • 03Responsible AI
  • 04Economy
  • 05Science and Medicine
  • 06Education
  • 07Policy and Governance
  • 08Diversity
  • 09Public Opinion

People across the globe are more cognizant of AI's potential impact — and more nervous.

A survey from Ipsos shows that, over the last year, the proportion of those who think AI will dramatically affect their lives in the next three to five years has increased from 60% to 66%. Moreover, 52% express nervousness toward AI products and services, marking a 13 percentage point rise from 2022. In America, Pew data suggests that 52% of Americans report feeling more concerned than excited about AI, rising from 38% in 2022.

AI sentiment in western nations continues to be low, but is slowly improving.

In 2022, several developed Western nations, including Germany, the Netherlands, Australia, Belgium, Canada, and the United States, were among the least positive about AI products and services. Since then, each of these countries has seen a rise in the proportion of respondents acknowledging the benefits of AI, with the Netherlands experiencing the most significant shift.

The public is pessimistic about AI's Economic impact.

In an Ipsos survey, only 37% of respondents feel AI will improve their job. Only 34% anticipate AI will boost the economy, and 32% believe it will enhance the job market.

Demographic differences emerge regarding AI optimism.

Significant demographic differences exist in perceptions of AI’s potential to enhance livelihoods, with younger generations generally more optimistic. For instance, 59% of Gen Z respondents believe AI will improve entertainment options, versus only 40% of baby boomers. Additionally, individuals with higher incomes and education levels are more optimistic about AI’s positive impacts on entertainment, health, and the economy than their lower-income and less-educated counterparts.

ChatGPT is widely known and widely used.

An international survey from the University of Toronto suggests that 63% of respondents are aware of ChatGPT. Of those aware, around half report using ChatGPT at least once weekly.