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Erik Brynjolfsson, Stanford HAI Senior Fellow and Director of the Stanford Digital Economy Lab, reports on AI transformation for jobs in the customer service industry.
Erik Brynjolfsson, Stanford HAI Senior Fellow and Director of the Stanford Digital Economy Lab, reports on AI transformation for jobs in the customer service industry.
AI is a new factor in the America’s Top States for Business report, which relies on data from Stanford HAI for the study. HAI Deputy Director Russell Wald comments on how investment allocation will affect state successes in AI and the workforce.
AI is a new factor in the America’s Top States for Business report, which relies on data from Stanford HAI for the study. HAI Deputy Director Russell Wald comments on how investment allocation will affect state successes in AI and the workforce.

Because tech industry ethics teams lack resources and authority, their effectiveness is spotty at best, according to a new study.
Because tech industry ethics teams lack resources and authority, their effectiveness is spotty at best, according to a new study.


Scholars examining the impact of an AI assistant at a call center find gains for less experienced workers.
Scholars examining the impact of an AI assistant at a call center find gains for less experienced workers.


The HAI sabbatical scholar studies the structure of tomorrow’s workplaces.
The HAI sabbatical scholar studies the structure of tomorrow’s workplaces.


To encourage a human-centered workplace, we must rethink AI-driven automation, bossware, labor taxes, and corporate R&D.
To encourage a human-centered workplace, we must rethink AI-driven automation, bossware, labor taxes, and corporate R&D.
